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Lessons are £40 an hour with block bookings of ten hours available at the discounted rate of £360

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Terms and conditions

The following terms and conditions represent the basis upon which I (the owner of Parisa’s Driving School) offer driving lessons and courses to you (the student).

1. General conduct

I will be courteous, polite, tidy and punctual. I will behave professionally and ethically at all times. My training car will be well-maintained, clean and tidy (weather permitting). My car is fitted with dual controls and is fully insured for driving tuition purposes. I will not use your lesson time for any other form of business, personal or otherwise without your expressed permission.

2. Qualifications

I am legally authorised to give driving tuition in the UK by the Driver and Vehicle Standards Agency (DVSA).  

3. Driving Licence and eyesight

You must hold a current, valid driving licence (provisional or full), which must be produced on or in advance of our first driving lesson. You must prove your entitlement to drive. This can be done by way of a licence check which we will do prior to your first lesson. You must also check that you can read a number plate at a distance of 20.5 metres (i.e. 67 feet – about 5 car lengths) with prescribed visual aids (i.e. contact lenses or glasses) if normally worn. Please note if you need contact lenses or glasses to achieve this you must make sure you wear them on each and every driving lesson

4. Safety, comfort and well-being

Safety is a shared responsibility as identified below:
  1. In the interests of comfort and safety you are advised to wear suitable footwear and clothing which does not restrict movement.
  2. It is important you act responsibly at all times and give your undivided attention to the driving task at hand. Should anything be distracting you during your lesson or if you are feeling uncomfortable or uneasy about any driving task please let me know and I will endeavour to help you.
  3. In an emergency situation it is important you follow my instructions and allow me to take control of the vehicle by use of dual controls and/or steering wheel if necessary to avoid an incident. As soon as it is safe to do so I will advise you of why my actions were necessary. Any subsequent discussion will focus on what can be learnt rather than who was to blame.
  4. I will do my best to deliver any instructions or take any actions in a professional, calm and measured manner.
  5. You must take note of any medication you are taking that may affect your ability to drive safely and advise me accordingly before taking any lesson booked. Similarly, you should inform me of anything you feel might impact on your ability to undertake the proposed lesson safely.
  6. In the event it becomes apparent you are unable to concentrate due to illness, tiredness, or your emotional state of mind I reserve the right to terminate the lesson early or require your agreement to choose an alternative learning activity that can still be undertaken safely.

5. Driving under the influence

To ensure the safety of you and other road users I reserve the right to cancel any lesson if you are or if I suspect you are under the influence of drugs, legal highs and/or alcohol (prescribed or otherwise). If this occurs the full training fee for the period in question will be lost or charged.

6. Lesson cancellation policy

You must give me at least two working days (48 hours) notice (excluding Bank Holidays) if you wish to cancel or rearrange your lesson, otherwise, you will be liable for 100% of the lesson fee. Where you have prepaid for any lesson but fail to attend or provide the required notice you will still be liable for the lesson fee. I reserve the right to postphon lessons if I feel that the weather or road conditions are unsuitable or dangerous. Any lessons that I postpone will be rescheduled at a mutually agreed time. I cannot be held responsible for any costs incurred as a result of me having to postphone any lessons for whatever reason.

7. Punctuality

In your own interests, you are advised to be punctual for your lesson appointments. I would normally wait for you for a maximum of 15 minutes before the lesson would be abandoned and the lesson fee forfeited or become due for payment. A reciprocal waiting time may become necessary if I am delayed due to unforeseen circumstances. I will make up any lesson time lost as a result of this at the end of the normal lesson time or as soon as possible.

8. Payments

  1. You are required to make payment for the course or the driving lessons in advance of the training.
  2. The training fees paid are not refundable in the event you decide to cancel the training once the booking has been accepted by me and placed in my diary. At this point, a binding agreement is made between yourself and me. This does not in any way affect your statutory rights to be provided with the goods and services you have bought (please see term 11).

9. The Driving Test

  1. Bookings:
    During our time together we will regularly review your progress and we will agree mutually when to book your driving test. Please be aware that if I do not consider you are at a test ready standard I will not be recommending you book your test. Test ready is where you are driving completely independently. That means no help from me with controlling the car or managing traffic situations.
  2. In the event that you book your test without my agreement then I will not be consenting to the use of my car for the test. The reasons for this are those of safety. If you are not driving safely independently you run the risk of being involved in a safety critical situation which could compromise your safety, that of the examiner and/or other road users. You also run the risk of damaging my car. In the event of my car being damaged I cannot work. 
  3. Driving test bookings always take priority over other lessons. Therefore, your lesson may be postponed to allow for someone else’s driving test and vice-versa. Changes to lesson bookings as a result of this will be notified immediately. Test appointments must be notified to me as soon as they are known to you, otherwise I cannot guarantee to provide a vehicle for the test or any lessons just prior to it.
  4. Use of the vehicle
    In the interests of customer and public safety I reserve the right to withhold the use of the training car for the test if, in my opinion, your driving is actually or potentially dangerous – behaviour which if repeated on the test would result in a test failure.
  5. Test cancellation
    Ten clear working days (Sundays and public holidays don’t count as working days) notice of test cancellation or postponement is required by the DVSA. Therefore, to cancel a test booked for a Friday you need to do this online no later than the preceding Monday. Failure to provide the required notice will result in the loss of your test fee. I cannot be held responsible for any postponement or cancellation of tests by you or the DVSA.

10. Complaints

If you have any concerns or complaints about any part of your driving tuition please contact: 

Parisa’s Driving School, 8 Trebarwith Crescent Newquay TR7 1DX

 

Contact Number: 07581 421772
Contact email: parisabearman@yahoo.co.uk

11. Your statutory rights

Nothing in these terms and conditions will reduce your statutory rights relating to faulty goods or services provided. I have a statutory obligation to provide you with goods and services fit for the purpose for which they were bought and as described. If you have any doubts about your statutory rights, please contact your local Trading Standards Department or Citizen’s Advice Bureau.

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